FAQ

FREQUENTLY ASKED QUESTIONS

DVORE is a platform to create your website or your E-Commerce easily.

DVORE PRO is a management software (ERP) that allows you to integrate custom-designed features and management modules that centralize your business operations in one place. These can be customized for a company or a specific industry.

Yes, websites designed from the DVORE platform can be in english and/or french.

Yes, DVORE is 100% multilingual, therefore it is possible to add a 3rd and even a 4th language.

Get started with DVORE by clicking here or contact one of our consultants who will guide you in the creation of your account and the evaluation of your needs.

SEO

Yes, to properly position your website, DVORE automatically structures your content, page titles and links according to Google and Bing criterias. You will also be guided to add descriptions (meta data) to each of your pages, so that they are well listed on the search engines.

Payments and shipping of products

Yes, your clients will be able to make payments by Visa, Mastercard or AMerican Express credit cards. Our transactional websites are integrated with Stripe, Monetico or Paypal payment gateways (coming soon).

Yes, our transactional websites are integrated with Canada Post for shipping (coming soon). Your clients will receive a tracking number to follow their orders.

Costs

The monthly fees of the platform start at 29$/month. It is also possible to add custom-made features for you and your clients or integrate your actual management and marketing tools to your website. Discuss it with one of our DVORE experts to know the monthly fees!

No, you only have to pay your monthly fees! It is however possible, with DVORE PRO, to add different custom management modules to your website and to your dashboard. Discuss it with one of our experts!

Languages

Yes, the administration of your website can be in French.

Yes, the administration of your website can be in English.

Yes, emails (order confirmation, account opening, shipping confirmation, etc.) can be translated in French.

Yes, emails (order confirmation, account opening, shipping confirmation, etc.) can be translated in English.

Yes, emails (order confirmation, account opening, shipping confirmation, etc.) can be translated in other languages.

Yes, your products can be added in French. Create your products sheets by simply integrating the content in French, no more duplicating pages!

Yes, your products can be added in English. Create your products sheets by simply integrating the content in English, no more duplicating pages!

Yes, your products can be added in other languages if needed.

Yes, blog posts can be added in French.

Yes, blog posts can be added in English.

Yes, blog posts can be added in other languages.

Customization of the platform

Yes! With DVORE PRO, add modules to your E-Commerce that will allow you to centralize your operations and improve the internal process of your business, such as order management, customer relationship management, inventory management, etc.

Technical questions

“Beta” refers to the current version of the DVORE platform. Which means that you will see its evolution with the addition of new features, as well as a constant improvement of its performance.

Our websites are supported by Google Chrome, Firefox, Edge, Safari and by all recent browsers.

Our websites are supported by Internet Explorer only in terms of content display, since even Microsoft is not supporting this browser since a few years. DVORE animations respect the new standards in order to ensure a good SEO in search engines and sometimes, these animations are not supported by older browsers. We can not confirm that the animations will work perfectly on Internet Explorer 11.

DVORE websites are hosted in cloud. Which means that your data are stocked on a "cloud" via the Internet, instead of on a server. The advantage is that the storage capacity of your data is customized according to your needs and your data is saved automatically. In addition, it can be downloaded at any time and you can access it from anywhere and from any device.

No, since the hosting of DVORE websites is in cloud, all your data is automatically saved. The data can be downloaded at any time and you can access it from anywhere and from any device.

Yes, in case an error occurs, it will be possible to recover your data by returning to a previous version of the platform. We keep all previous versions of websites even after the implementation of newer versions (coming soon).

No, after subscribing, you will receive a free sub-domain. For exemple, website.dvoreapp.com is a sub-domain. It is also possible, for an additonal fee of 20$/year to have a personalised domain name (.ca, .com, .net) For exemple, website.ca is a personalised domain name.

Yes, it is possible to redirect your domain name to DVORE servers. It will also be possible to do it yourself from the administration of your website by following a few easy steps. Our DVORE consultants can also assist you if needed.

Yes, all of our DVORE websites are secured by a SSL certificate (security certificate). Your websites will be in HTTPS which have an encryption of 256 bits.

Yes, all sensitive data (for exemple, a credit card number) will always be encrypted in our database.

Updates of the platform

Yes, you will automatically get new features available to improve your marketing or increase your productivity.

Yes, the updates are free and there are no maintenance fees. Unlike CMS installed with modules or "plugins" to update constantly, all updates are made seamlessly and at no cost.

No, we guarantee that the platform will remain fast and without unecessary modules to slow it down. Your content will also be optimized to offer the best user experience and an incomparable loading speed.

Emails

Yes, we offer the management and hosting of your emails for a fee of 3$/month by email account of 2go. You will be able to, for example, have an email address info@macompagnie.ca